Terms of Service
Last updated 15 October 2026
These terms cover using this website and booking a consultation or coaching programme with Fit with Kat. By using this site or signing up to a programme, you're agreeing to what's below. If anything here needs explaining, just ask.
Health and safety
By booking a consultation or joining a coaching programme, you confirm that you are medically fit to take part in exercise, and that you have disclosed any injury, condition, or medical concern that might affect your training. If you're at all unsure whether exercise is right for you, check with your doctor before starting. Training is provided based on the information you share, and Fit with Kat cannot be held responsible for an outcome caused by a condition that was not disclosed.
Programmes and payment
Coaching programmes run for a fixed term of 6 or 12 months. There is no shorter option, because meaningful change in a perimenopausal body takes longer than a few weeks. Current prices are shown on the coaching programme page. Payment is due before the programme begins, unless a different arrangement has been agreed with Kat in writing.
Your right to cancel
If you sign up to a programme online or after a call, you have 14 days from the day you pay to change your mind. You do not need to give a reason.
To cancel, email [email protected] or send the cancellation form below. Any clear statement that you want to cancel is enough. You will be refunded within 14 days of letting us know, using the same payment method you used, at no cost to you.
Most clients want to start straight away. If you ask for your programme to start within those 14 days, which you can do when you pay, and you then cancel, you will pay for the part of the programme already provided, and the rest will be refunded.
After the 14 days, programmes are not refundable if you change your mind or decide to stop. If an injury or illness means you need a break, your programme can be paused for up to a month by agreement with Kat. If Kat is unable to provide your programme, you will be refunded for the part not provided.
Cancellation form
Only fill in and send this form if you want to cancel within the 14 days. Copy it into an email. Please send it by email rather than by post, as the registered office below is an accountancy address and post there is not read day to day.
To: Fit with Kat Limited, [email protected] (registered office, for formal correspondence only: Britannia Court, 5 Moor Street, Worcester, WR1 3DB)
I hereby give notice that I cancel my contract for the supply of the following service:
Programme:
Ordered on:
Your name:
Your address:
Signature (only if you send this form on paper):
Date:
Consultations and bookings
Free consultations are booked through Calendly and are exactly that, a conversation with no obligation to sign up to anything. If you need to cancel or move a booking, use the link in your confirmation email, or message Kat directly.
Website content
The information on this website, including blog posts and FAQs, is general guidance and not a substitute for personalised medical or professional advice. All content, photos, and branding on this site belong to Fit with Kat and should not be copied or reused without permission.
Which law applies
Fit with Kat is based in England, and these terms are governed by the law of England and Wales. If you live somewhere else, you still keep any rights your own country's consumer law gives you.
Changes to these terms
These terms may be updated occasionally to reflect how the business actually runs. The date at the top of this page shows when it was last changed.
Contact
Kat coaches in person at Surbiton Racket & Fitness Club in Berrylands, and online wherever you are.
Fit with Kat is the trading name of Fit with Kat Limited, a company registered in England and Wales, company number 16005650. Registered office (for legal correspondence only): Britannia Court, 5 Moor Street, Worcester, WR1 3DB. Any questions about these terms: [email protected]. See also the Privacy Policy for how your information is handled.